Payment Methods

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Cohesion Phenomics offers several billing options for our clients. We work with our clients to facilitate easy and convenient billing.

Institutional Billing

Cohesion Phenomics can bill a referring clinic, hospital, laboratory, and physician directly if an Institutional Account with Cohesion Phenomics has been established. This allows the referring physician to submit samples through their facility’s send out laboratory. Establishing an institutional account is very simple. Please call our billing department at 828-375-0145 to set up an account.

Insurance Billing

Cohesion Phenomics accepts all commercial insurance policies. The patient is responsible for co-insurance, unmet deductible and/or non-covered services. Prior authorization is required for genetic testing. Please obtain prior authorization, as dictated by the insurance carrier, before the sample is sent out for testing. The Private Insurance Noncoverage Acknowledgement Form must be filled out and submitted along with the requisition form


Cohesion Phenomics provides discounted pricing for self-pay patients. We accept checks, money orders, credit card payments, and wire transfers.

  • Checks & Money Orders: Please make checks and money orders payable to Cohesion Phenomics. There is a $25.00 processing fee for insufficient check payments.
  • Credit Card Payments: Approved credit card (Discover, MasterCard, or Visa) payments are accepted. The card type, cardholder name and signature, credit card account number, expiration date, and contact phone number must be provided.
  • Wire Transfers: Payments can be made via wire transfer from your bank. For more information, please call us at 828-375-0145


Cohesion Phenomics is a contracted Medicare provider. Medicare generally does not cover routine screening tests. The patient must meet Medicare specific testing criteria. A completed Advance Beneficiary Notice (ABN) is required if the patient does not meet these criteria.


Cohesion Phenomics is a North Carolina Medicaid provider. We are working with North Carolina Medicaid to address the issue of non-coverage for genetic testing. Please contact us at 828-375-0145 for updates.